Privacy Policy

Effective Date: January 1, 2025

This privacy policy was established by HPL Machining (“us,” we,” our”) to communicate our commitment to protecting your personal information while respecting your privacy. We also discuss your rights under new regulations around state and federal data protection that have just been introduced for the year 2025, such as the Delaware Personal Data Privacy Act (DPDPA) and the Iowa Consumer Data Protection Act (ICDPA), amongst others.

1. Information We Collect

When you use our website or services, we may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, and company details.
Payment Information: Billing address and payment method are examples of some of the data required to facilitate transactions. Our servers do not retain this information since it is transmitted securely via third party platforms.
Technical Data: Browser type, IP address and operating system as well as how you use our site pages visited including time spent on them.
Communication Data: Details provided through contact forms; inquiries made or through correspondence with us directly.
Cookies and Tracking Technologies: This is non-identifiable data collected to enhance user experience and website functionality. For more information about cookies, you can visit our [Cookie Policy].

2. How We Use Your Information

We collect the following data for the following purposes:

Provision, improvement and personalization of our services and website’s features.
To process orders; we may contact you concerning the transaction.
We answer questions or requests sent through our channels of communication.
Complying with legal obligations while protecting your rights.
Sending updates, promotions or other related materials as per your consent.

3. Legal Basis for Processing Data

The legal grounds on which HPL Machining processes personal data are as follows:

With regard to particular activities such as sending promotional messages, it is based on your consent.
Fulfillment of an order along with its related communications represents a contract performance instance.
Our services’ enhancement and web-security maintenance are examples of our legitimate interests.
Various laws and regulations must be complied with; these encompass legal obligations.

4. Sharing Data with Other Parties

We only share personal data when necessary for the provision of our services or as required by law. Such instances may include but not limited to:

Trusted service providers and vendors who help in data processing, website hosting and IT infrastructure maintenance.
Payment processors for safe transactions.
Legal and regulatory authorities upon demand by the law.

HPL Machining does not trade or sell your personal information to third parties.

5. User Rights Under Privacy Laws

Depending on where you reside, you have certain rights that are protected under relevant privacy laws relating to personal data, which includes:

Right of Access: Ask us what information we have about you.
Right of Rectification: Amend any incorrect information we may hold about you.
Right to Erasure: Ask us to remove all your data provided it is possible and subject to legal obligations and operational needs still existing within our business processes.
Right of Portability: We shall provide a copy of your information in a form suitable for reuse elsewhere when requested by you, depending on whether this can be done technically as well as according to applicable law at that time.
Right of Opt-Out from Marketing Activities: Say no when asked for selling your records or even targeted advertisements if such things happen online with these kinds of promotions being made available through them anyway;
Appeals: Dispute resolution decisions concerning their requests on the basis referred to above, where appropriate

Please email us at info@hplcnc.com for more details about the aforementioned user rights. We may need proof of identity before actioning your request.

6. Meeting the requirements of privacy laws

In order to meet the requirements of recent state privacy laws effective from the year 2025, including Delaware, Iowa, Maryland, etc., HPL Machining guarantees:

Compliance with opt-out preference signals such as Global Privacy Control (GPC), where applicable.
Minimization of data practices that gather only what is strictly needed for declared purposes.
Conducting regular privacy impact assessments for handling sensitive data.
Strengthened measures in processing children’s information specific to states’ needs.

Contact our compliance team using the contact details below for a full list and application of these laws.

7. Data Retention and Security

We keep personal data only as long it is necessary to fulfil its purpose or comply with legal obligations. Our security systems involve encryption, limited access controls, and periodic review to deter unauthorized access, use or disclosure of your information.

8. Children’s Privacy

HPL Machining does not intentionally collect personal data from persons under thirteen years old. Kindly get hold of us immediately if you suppose we have unconsciously obtained such records so that they might be expunged.

9. Changes to This Privacy Policy

To reflect the law or our practices, we may update this Privacy Policy. On this page, you will see revisions while email or website notifications will be used to communicate on significant changes.

10. Contact Us

In case there is anything that you might need clarification about this Privacy Policy or your personal data, contact us:

HPL Machining

First Floor, Building 1, No. 28, Tiandoli Road, Yangchenghu, Suzhou, Jiangsu, China

Phone: + 86 15056669820

Email: info@hplcnc.com

Whenever you use our site, you agree to the provisions highlighted under this Privacy Policy. Thank you for trusting HPL Machining with your information.